DELIVERY
Orders made before 12pm will be delivered for free the same day.
Orders made after 12pm will be delivered for free the next day.
Those based in Abu Dhabi, Sharjah, Umm Al Quwain and RAK will receive free next day delivery.
Item(s) will be delivered to those in GCC Countries within 2-3 days at a cost of 45 DHS.
RETURNS & REFUNDS
We hope you love your Tutti & Co product. However, if you’d like to return an item, or receive a replacement, we make it easy.
Please request an authorisation code via our online live chat or by emailing contact@tuttiandco.com within 14 days of purchase for all returns/replacements. We'll discuss the issue(s) with you and send you the return address information you need.
Please note that we’ll only exchange products that have been unworn, arrive in their original packaging and show no signs of misuse.
Hygiene and our customers’ safety is important to us, which is why earrings are non-returnable.
If you receive faulty, damaged or incorrect goods, please let us know and we will look to replace your item(s) free of charge.
Tutti & Co jewellery comes with a 12 month warranty against manufacturing or plating faults. Please follow instructions in our care guide to ensure your purchases remain in top condition and last for many years to come.
Should your jewellery suffer breakage or tarnishing due to a manufacturing defect, we are committed to ensuring that your purchase is either repaired or replaced.